Support
Contact
Questions, orders, custom work — we’ll reply within 24–48 hours.
Can't wait? Text us on WhatsApp @C&S Timepieces +1 (586) 290-8518
Support
Frequently Asked Questions
Product photos are representative. Minor differences in color/finish can occur due to lighting and device displays.
Yes — diamond-tester guaranteed. Pieces set with our moissanite or lab stones are tested prior to shipment and will pass standard diamond testers. If yours doesn’t pass on delivery, we’ll replace or refund.
We ship worldwide with tracking. Orders typically dispatch in 1–2 business days. All shipments are insured until delivered and may require signature.
We use high-quality materials such as moissanite and premium alloys for durability and shine. Unless stated otherwise, items are not solid gold or silver.
Returns are accepted within 14 days of delivery in unworn condition with all original packaging. Contact support with your order number to start a return or exchange.
Yes — bracelet sizing is complimentary. For bespoke dials, bezels, or settings, contact our concierge for options and timelines.
We’re based in the United States, operating from the Detroit area for quick, reliable U.S. shipping.
Why Choose Us?
A quick side-by-side so you know what you’re getting with C&S Timepieces.
Feature | C&S Timepieces | Others |
---|---|---|
Moissanite clarity & shine | ✔ | ✘ |
Fully insured shipping | ✔ | ✘ |
Transparent materials policy | ✔ | ✘ |
Complimentary sizing | ✔ | ✔ |
Concierge support | ✔ | ✘ |